Refund policy
At Sector One, every product is made to order to reduce waste and ensure quality. Because of this, we currently do not accept returns or exchanges for size issues or change of mind.
Please review the size chart carefully before placing your order.
Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, we will gladly replace it.
To request a replacement, please contact us within 48 hours of receiving your order at:
Please include:
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Your order number
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Clear photos of the issue
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A short description of the problem
Once verified, we will arrange a replacement at no additional cost.
Non-Returnable Items
Because our products are made to order, we cannot accept returns for:
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Incorrect size selection
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Change of mind
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Used or worn items
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Washed garments
Please ensure you review sizing before ordering.
Order Cancellation
Orders can only be cancelled within 12 hours of placing the order, as production begins shortly after.
To cancel an order, contact us immediately at:
Contact
For any questions regarding your order, please contact us at: